In an ongoing effort to improve the customer experience, we have updates coming soon to our Money Movement tab in Online Banking with BlueIQ™. First and foremost, the Money Movement tab will be renamed BillPay/Transfers.
Changes to Pay Multiple in the sub navigation include:
- The page will be redesigned to have account, amount, and date fields present without the need to click in the field. Customers will no longer have to save each individual payment.
- The option to choose an account to pay from at the top of the page will soon be available, and will default for all recipients. Customers will still have the ability to change each payment to a different account (when applicable).
- A “Print” button will be added at the end of scheduling payments and will provide the total amount of scheduled payments and confirmation numbers to be printed all at once.
Other changes include:
- On the Schedule sub navigation a “Print” button will be added in the expanded view of a single payment.
- Biller name and nickname will appear in all locations.
- When multiple payments are scheduled at the same time via Pay Multiple, only one payment alert message will be generated with all payments included, rather than an alert message for each individual payment.
Check out other updates which will be coming to Online Banking with BlueIQ™ at the same time. If you have questions about any of these updates or other features of Online Banking with BlueIQ™, call customer service at (844) 225-8347 or visit your
local branch. Thanks for your patience as we update your online banking experience.